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Referral pathways for employees experiencing family and domestic violence

As an employer, your role is not one of counsellor. If one of your employees is needing support during this time, it’s important to refer them to support services they need.

For further advice on family and domestic violence see 1800RESPECT or call 1800 737 732.

For further advice about your workplace rights or information about how to deal with workplace disputes, refer to the Fair Work Ombudsman or call 13 13 94.

Quicklinks:

Family violence, child abuse and/or sexual assualt

Family violence, child abuse and/or sexual assualt
Organisation Contact Phone Description Website
1800RESPECT 1800 737 732 Family violence and sexual assault 24 hour telephone line (national). They are experienced at making referrals to relevant support services and have translating and interpreter services available.  1800RESPECT.org.au
Full Stop Australia 1800 385 578 Offers confidential, trauma specialist counselling for people of all genders who are impacted by violence and abuse, as well as their friends, colleagues and family members. fullstop.org.au
Salvation Army 13 72 58 Directory for learning more about family and domestic violence, available support and SA programs. salvationarmy.org.au

Specialist services

Specialist services
Organisation Phone Description Website
13Yarn  13 92 76 Support for Aboriginal and Torres Strait Islander People. 13yarn.org.au
Rainbow Sexual, Domestic and Family Violence Helpline (Formerly LGBTIQ+ Violence Service) 1800 497 212 
 Family Violence response service 24 hour telephone line. fullstop.org.au
Financial Counselling Australia 1800 007 007 Works to improve hardship processes for people in financial difficulty.. financialcounsellingaustralia.org.au
Primary Health Networks (PHN) Find local network
contact via website.		 Australia’s 31 Primary Health Networks (PHNs) are independent organisations working to streamline health services – particularly for those at risk of poor health outcomes – and to better coordinate care so people receive the right care, in the right place, at the right time. Peak body for financial counsellors. health.gov.au/our-work/phn
Daisy App 1800 737 732 App developed by 1800RESPECT to connect people experiencing violence or abuse to services in their local area. 1800respect.org.au/daisy
National Counselling and Referring Service – Disability 1800 421 468 Support for people living with a disability. blueknot.org.au

General phone/crisis counselling

General phone/crisis counselling
Organisation Phone Description Website
Lifeline 13 11 14 Provides 24 hour crisis support and suicide prevention services. lifeline.org.au
Beyond Blue 1300 224 636 Provides 24/7 counselling support. beyondblue.org.au
Blue Knot Foundation Helpline 1300 657 380 Support for adult survivors of childhood trauma. blueknot.org.au

For men

For men
Organisation Phone Description Website
MensLine Australia 1300 789 978 A free telephone and online counselling service offering support for Australian men. mensline.org.au

For women

For women
Organisation Phone Description Website
Women's Legal Services Australia Different in each state Peak organisation for community legal centres. wlsa.org.au

For children and teens

For children and teens
Organisation Phone Description Website
Kids Helpline 1800 551 800 A free, private, and confidential 24/7 phone and online counselling service for young people aged 5 to 25. kidshelpline.com.au
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